Getting web site owners to look at their content from other people’s perspective is probably the most difficult part of web design, but most important to having an effective web site. The Neilson Normal Group is a big proponent of this idea and offers many suggestions on how to do this. They have defined a process which, in my opinion, is a bit esoteric and a tool, a Customer Journey Map which may help.
I was working with someone who wanted to export some wordpress articles from a site I was working on. One of the developers found a wordpress plugin which did just that. But after following up with the requester I found that the creator of the plugin also offers that service from an external web page. Check out PrintFriendly.com if you want to print just the content of a web page.
With my new position as an IT Manager I have gotten more involved in psychology and how people behave in person as well as online. So this article on Priming and User Interfaces caught my attention because it exposed several concepts which I never thought of, how images and text can influence people.
It also makes me think how important is to get an un-involved user to review your work, someone who can look at things in an analytic way for these types of things.
From my experience teaching introduction to computers class at the local CSU and Junior Colleges, lectures put students to sleep, no matter how animated you are. They need to be actively thinking and doing something to stay awake and learn something. There is a lot of research out there to confirm this, but here is one more article on the topic I found.
How does this relate to web design? Will putting interaction on a web page allow users to be more engaged in the page and therefore pay more attention to the message?
I found an interesting diagram/graphic which helps you decide what type of chart to use based on what information your want to convey.